Copyright 2020 vridoo.com Marketplace Services. All Rights Reserved.
“Personal information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc. We collect personal information from Service Experts offering their products and services. This information is partially or completely accessible to all visitors using Vridoo’s website, either directly or by submitting a request for a service. Customers are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or Vridoo, to request a quote, and request information. - Service Professionals, if and when they create and use an account with Vridoo.com, will be required to disclose and provide to Vridoo information including personal contact details, bank details, personal identification details ( Aadhar card, phonebook, call logs etc.) and participate in polls or surveys or feedbacks etc. Such information gathered shall be utilized to ensure greater customer satisfaction. The type of personal information that we collect from you varies based on your particular interaction with our Website or mobile application.
Consumers: During the Account registration process and during your usage of Vridoo’s website or application, we will collect information such as your name, postal code, telephone email address and other personal information. You also may provide us with your, mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application.
Service Experts: If you are a Service Professional and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, zip code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address. Other information may also be required to be provided to Vridoo whilst you avail and use Vridoo’s website or application. In addition, you may, but are not required to, provide other content or information about your business, including photographs and videos. We also may collect payment information, such as credit card information, from you.
Background Verification: The Service Professional acknowledges that as part of the on-boarding process, the Company or an entity /agency appointed or nominated by the Company (“Verifier”), may undertake background verification checks of the Service Professional in order to authenticate inter alia the genuineness and competency of the Service Professional. In light of the above, the Service Professional expressly consents to and acknowledges the following:
Vridoo reserves the right to record the conversations between service professionals and consumers facilitated by Vridoo through the messaging/chat mechanism on the platform or the calls made through the virtual numbers provided to safeguard the privacy of consumers and service professionals. All the chat/messaging logs or call recordings can be used to but not limited to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes. If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or information to verify any identification details you provide during registration.
You may log into our Website through your Facebook account. If you do so, you must enter the email address and password that you use for your Facebook account. We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public.
We store the information that we receive from Facebook with other information that we collect from you or receive about you.
Vridoo.com is one of Bhubaneswar’s largest digital Businesses and consumer brands that has transformed local services ecosystem through a powerful need fulfillment and monetization Platform. Your user identity information will be kept confidential and will be used for our research, marketing, and strategic client analysis objectives and other internal business purposes only.
We do not sell or rent personal information except that in case you are a user of our need fulfillment services, your personal information shall be shared with Vridoo.com customers / advertisers / need providers and you shall be deemed to have given consent to the same.
As is common in the industry, Vridoo uses the technology of cookies and site log files to monitor user registration, to recognize registered members when they revisit the site and to track site usage. Our ability to identify you as a registered member allows us to customize the Vridoo experience and to protect your personal information based on your account settings.
Further, Vridoo’s customers / advertisers / need providers who are listed with us, may call you, based on the query or enquiry that you make with us, enquiring about any:
You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any password and account number provided by you or Vridoo.com for accessing the Service. You are solely and fully responsible for all activities that occur under your password or account. Vridoo.com has no control over the use of any User's account and expressly disclaims any liability derived there from. Should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you will contact Vridoo.com immediately.
All this information will be held by Vridoo using the appropriate safeguards so that the highest possible levels of security, integrity and privacy are maintained.
Vridoo.com is committed to the preservation of online privacy for all of its visitors, including children. We do not knowingly collect information about children or sell products or services to children. In accordance with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 18. If you are under the age of 18, you must ask your parent or guardian to assist you in using the Vridoo.
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
Vridoo.com encourages healthy discussion on the topics that members contribute to in forums and where relevant, members are allowed to post links to their content. However, overt promotion of, or inappropriate links to other known commercial websites on any forum are not permitted and will be removed. If you are unsure whether a link or a posting is allowed, please send your queries to member relations. The definition of an appropriate link is one that is relevant to both the posting and the forum topic. A commercial site is considered as one which promotes a product or service for a price or for other consideration that suggests it is a for-profit business.
Customers are obligated to pay for the Services and applicable government taxes, unless specifically notified otherwise in terms of discount or free service or promotional service. Customers can pay using Internet Banking and/or credit/debit cards (“Bank Account”) through Vridoo.com’s payment gateway partners or could just pay the Vridoo Service Provider in cash after the Service is completed. Customer can also pay at the end of a completed Service transaction. For all purchases and payments for reimbursement costs, fees or expenses associated with a Service, mrserveguy.com or Service Provider will charge your Bank Account according to the amount agreed upon between you and Vridoo.com for the use of the Service. Vridoo.com and / or Service Provider retain the right, in its sole discretion, to place a hold on any payment for a completed Service transaction.
At Vridoo.com and Service Provider's discretion, refunds or credits may be granted in extenuating circumstances, as a result of specific refund guarantee promotions, or to correct any errors made by Vridoo.com
While Vridoo.com will use commercially reasonable efforts to ensure the security of all banking and other personal information, we expressly disclaim any liability for any damage that may result should any information be released to any third parties, and you agree to hold Vridoo.com harmless for any damages that may result there from. Vridoo.com will use third party services to process banking information. For further information regarding that Services, please contact Vridoo.com to request information about Vridoo.com’s internet banking and other cashless transaction providers.
You will be liable for all transaction taxes on the services provided under this Agreement (other than taxes based on Vridoo.com’s income) as per applicable government norms.
Cancellation Time Limit (before the scheduled service time)
Home appliances repair & service
Home deep cleaning & sanitization
Event decoration & management
While browsing this website, you will not be provided with the opportunity to opt out of the sharing of personal or consumer report information until you establish a customer relationship.
We may disclose the information we collect to other organizations as noted below. The others organizations to whom we disclose information are obligated to use such information only for the purposes stated. Disclosures may be made as follows:
Serveguy Services Pvt. Ltd.
Plot no-82 Kalpana Square
This document was last updated on July 10, 2021
City We Are Serving
Popular ServicesAC Repair Service in BhubaneswarAC Repair Service in CuttackGeyser Repair Service in BhubaneswarRefrigerator Repair Service in CuttackWater Purifier Repair Service in Puri
Copyright (c) VRIDOO 2021. All rights Reserved